Change NIE green card of paper for TIE card
If you have been in Mallorca since before BREXIT and had a green paper or card which you need to exchange then you need the following:
- Your residence certificate (green card/A4 green document)
- A completed Model EX-23 OR EX-17 form (original and copy).You can download a copy of this form from here and download a copy of this form from here
- Both these forms are very short and if you have the wrong one they will give you the correct one at the station - but quicker if you have them prepared.
- When filling in the EX-23, make sure to choose the option "Tarjeta inicial" (section 4.1) and the option "Residencia con Certificado de Registro de Ciudadano de la Unión" (section 4.2).
- Passport (original and copy).
- Proof (printed) of payment of the tax 790 code 012. You can complete and download the form here. Take the downloaded 790-012 form to any bank to pay the fee. Many banks prefer you to pay through the automatic teller machine. It cannot be paid online. When filling in the tax 790 code 012 form, choose the option "Certificado de registro de residente comunitario o Tarjeta de residencia de familiar de un ciudadano de la Unión" - the amount beginning 2025 is 12 Euros.
- Passport-size photograph 32x26 (ID photograph).
- Padrón (if you changed your address). Original and copy, issued within the last 3 months.
Book an appointment on the government website:
Select the appointment type POLICÍA-TOMA DE HUELLAS (EXPEDICIÓN DE TARJETA) INICIAL, RENOVACIÓN, DUPLICADO Y LEY 14/2013
and take all the above documentation with you.
and take all the above documentation with you.

There is a cafe which is part of a charity on the same road as the police station which has a photo machine and does photocopies.
Take photocopies of all the pages in your passport even the blank ones. This should not be necessary but sometimes is asked for.